Hex & Square (a partnership firm), including services operated under the HexandSquare brand, may use technology infrastructure, cloud platforms, software providers, payment processors, analytics services, communication tools, and other third-party service providers that operate in countries other than your country of residence. As a result, personal and project-related information collected through our website or services may be processed or stored in countries outside your jurisdiction, including India and other countries where our service providers operate.
1. Why We Transfer Information
International processing or transfer of data may be necessary for purposes including:
- Providing architectural and international construction consultation services.
- Hosting, storing, and collaborating on large project files (e.g., CAD drawings, BIM models, site reports).
- Processing international payments and consultancy fees.
- Managing communications and virtual meetings with global clients and stakeholders.
- Analytics and service improvement.
- Maintaining cybersecurity and protecting project data.
- Managing technology infrastructure and complying with applicable legal or cross-border regulatory obligations.
2. Third-Party Service Providers
Some third-party providers we use may process information from locations outside your country. Such providers may include:
- Cloud hosting and file-sharing providers (for architectural and project documentation).
- International payment processors and banking partners.
- Communication and video conferencing platforms.
- Specialized software providers (e.g., design, modeling, or project management software).
- Security and analytics providers.
These providers process information according to their own terms, privacy policies, and applicable legal requirements.
3. Protection of Personal Information
When personal or project information is processed internationally, we take reasonable measures appropriate to the circumstances to protect the information and comply with applicable data protection requirements. Where applicable, we may use contractual (such as Standard Contractual Clauses), technical, organizational, or other legally recognized safeguards to ensure your data remains secure during international data processing.
4. Your Rights
Depending on your location and applicable law, you may have rights concerning your personal information, including rights to access, correction, deletion, restriction, objection, or withdrawal of consent. You may exercise applicable rights by contacting hexandsquare@gmail.com. We may need to verify your identity before processing certain requests.
5. Service Delivery and Refund Acknowledgement
Please note: In alignment with our Return, Cancellation and Refund Policy, once architectural or construction consultation services have been provided, rendered, or commenced, no refunds will be processed. This is due to the highly customized, intellectual, and milestone-based nature of our consulting services, where time, expertise, and resources are allocated immediately upon engagement.
6. Changes to This Disclosure
We may update this International Data Transfer Disclosure when our services, technology providers, or legal obligations change. Any updated version will be published on our website with a revised “Last Updated” date.
7. Contact Us
For questions regarding the international processing or transfer of your personal or project information, please contact us:
Company Name: Hex & Square (Partnership)
Brand Name: HexandSquare
Phone: +91 8590472757
Email: hexandsquare@gmail.com
Location: Attingal, Thiruvananthapuram, Kerala, India
Thank you for trusting Hex & Square and HexandSquare with your architectural and construction consultation needs.
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