Hex & Square (“Hex & Square”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal and project-related information you provide to us. This Privacy Policy explains how we collect, use, store, disclose, and protect information when you visit our website, communicate with us, or use our architectural and international construction consultation services.
HexandSquare is a brand operated by Hex & Square, a partnership-based company. Wherever this Privacy Policy refers to “HexandSquare”, it means the services, projects, and activities carried out under the HexandSquare brand by Hex & Square. By accessing our website or using our services, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
Depending on how you interact with us, we may collect the following categories of information:
1.1 Personal and Project Information
We may collect: full name, email address, phone number, company or organization name, billing and business information, physical address, project location details, architectural preferences, site specifications, information provided through service inquiries, project proposals, consultation forms, and other information reasonably necessary to provide our architectural and international construction consultation services.
1.2 Payment Information
Payments for consultation, design, or project management services may be processed through third-party payment providers or via international banking channels. We generally do not directly store complete credit card, debit card, banking, or other sensitive payment credentials on our own systems. Payment information is collected and processed by the applicable payment service provider or financial institution according to its own privacy policy and security practices.
1.3 Technical and Usage Information
When you access our website, certain information may be collected automatically, including: IP address, browser type, device type, operating system, website pages visited, date and time of access, referring website or source, general website usage information, and cookies and similar technologies.
2. How We Use Your Information
We may use information collected from you for purposes including:
- Responding to inquiries and consultation requests.
- Providing, managing, and delivering architectural and international construction consultation services.
- Preparing project proposals, quotations, feasibility studies, design documentation, and compliance reports.
- Communicating with clients, prospective clients, and international project stakeholders.
- Processing transactions, consultancy fees, and payments.
- Managing projects, site assessments, and service delivery across different jurisdictions.
- Improving our website, design processes, and consultation services.
- Maintaining internal records, project archives, and business documentation.
- Preventing fraud, abuse, or unauthorized activity, and maintaining overall security.
- Complying with applicable local and international laws, building codes, and regulations.
- Sending service-related communications, and marketing or promotional communications where permitted and with the ability to opt out.
3. Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve functionality, understand website usage, remember preferences, and support analytics. You may configure your browser to refuse or restrict cookies. However, disabling certain cookies may affect some website functionality. Third-party services used on our website (e.g., analytics, project management integrations) may also use cookies or similar technologies according to their own policies.
4. Sharing of Information
We do not sell your personal information. We may share information where reasonably necessary with:
4.1 Service Providers and Project Partners
Third-party providers that help us operate our business and deliver projects, such as: payment processors, cloud hosting providers (including those storing CAD/BIM files), analytics providers, communication providers, technology and software providers, legal and professional advisors, subcontractors, and other vendors supporting service delivery. These parties may process information only as necessary to provide their services to us or as otherwise permitted by applicable law.
4.2 Legal and Regulatory Requirements
We may disclose information where required by applicable law, regulation, court order, governmental or municipal authority, law enforcement request, or where reasonably necessary to protect our legal rights, users, property, or security, including compliance with international construction and zoning regulations.
4.3 Business Transactions
If Hex & Square undergoes a merger, acquisition, restructuring, sale of assets, investment transaction, or similar business event, personal and project information may be transferred as part of that transaction, subject to applicable law and confidentiality obligations.
5. Data Security
We take reasonable technical and organizational measures to protect personal and project information against unauthorized access, misuse, loss, alteration, disclosure, or destruction. This includes secure storage for sensitive architectural and client data. However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
6. Data Retention
We retain personal and project information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business and project records, resolving disputes, enforcing agreements, complying with legal and statutory obligations (including construction industry retention requirements), and protecting our legitimate interests. The actual retention period may vary depending on the nature of the information and applicable legal or contractual requirements.
7. Your Rights
Depending on applicable law, you may have rights relating to your personal information, including the ability to:
- Request access to personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of personal information where legally permitted.
- Withdraw consent where processing is based on consent.
- Request information regarding how your personal information is processed.
- Opt out of certain marketing communications.
Requests may be submitted using the contact information provided below. We may need to verify your identity before processing certain requests.
8. International Data Processing
Given the international nature of our construction and architectural consultation services, your information may be processed or stored outside the country in which you reside (e.g., for global project coordination, international regulatory compliance, or cloud-based design collaboration). Where required by applicable law, we will take reasonable measures to ensure that international transfers and processing of personal information are carried out using appropriate safeguards, such as standard contractual clauses or equivalent legal mechanisms.
9. Third-Party Websites
Our website may contain links to third-party websites, platforms, or services (e.g., material suppliers, international regulatory bodies, or portfolio hosts). We are not responsible for the privacy practices, security, content, or policies of third-party websites. We recommend reviewing their privacy policies before providing them with personal information.
10. Children's Privacy
Our services are not intentionally directed toward children. We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law. If you believe that a child has provided personal information to us improperly, please contact us so that we can review the matter.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, technology, legal requirements, or business practices. When we make material changes, we will update the “Last Updated” date and, where appropriate, provide additional notice via our website or direct communication.
12. Contact Us
If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal and project information, please contact us:
Company Name: Hex & Square (Partnership)
Brand Name: HexandSquare
Phone: +91 8590472757
Email: hexandsquare@gmail.com
Location: Attingal, Thiruvananthapuram, Kerala, India
Thank you for trusting Hex & Square and HexandSquare with your architectural and construction consultation needs.
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